You can clean the touchscreen of your smart lock and help keep it looking like new by removing any build-up of dirt, oil, and other contaminants. Here are what we recommend you can do:
- Wipe the lock body and touchscreen with
warm water using a clean, soft cloth;
- Using a non-abrasive mild household
detergent and soft cloth, clean the lock
body of all dirt and debris.
- A cotton bud can be used to get into any
difficult areas;
- Always rinse any application of soap away
with warm, clean, potable (drinking) water
and a soft cloth; and
- Use a soft cloth to dry and polish the lock
body and touchscreen.
What you need to remember:
- DO NOT use abrasive cleaners, high
alkaline cleaners, or alcohol;
- DO NOT use any detergent or cleaner on
the touchscreen;
- DO NOT leave cleaners on the lock body
for long periods;
- DO NOT apply cleaners in direct sunlight
or at elevated temperatures; and
- DO NOT use abrasive scouring pads,
scrapers, squeegees, or razors to remove
dirt or debris.
Our stainless steel products are made from either 304 grade or 316 marine-grade stainless steel, which have high chromium content that make them resistant to most corrosive environments. Grade 316 stainless steel is most used also because of its forming and welding properties, durability, and its ease of cleaning and elegant appearance.
Although stainless steel is very resistant to corrosion, factors exist that cause stainless steel to stain or discolour, impairing the overall look. This brown discolouration, also known as tea staining, does not affect the structural integrity or lifespan of the door hardware and it can be controlled.
Most discolouration can be removed with a mild cleaner (e.g., Ajax, White Lily, Bon Ami) or a specialist stainless steel cleaner (e.g., 3M Stainless Steel Cleaner, Goddard’s Stainless Steel Cleaner, Revere Ware Stainless Steel Cleaner) and a non-scratch cleaning sponge or cloth.
- Apply filtered, clean water with the
cleaning sponge and rub gently;
- If the mark does not shift, apply the
specialist stainless steel cleaner and
rub gently;
- An old toothbrush can be used to get into
any difficult areas; and
- The surface should then be thoroughly
rinsed with filtered, clean water and
buffed with a soft cloth.
Initial care for most finishes with diluted, mild, non-abrasive soap and light buffing with a damp, soft cloth.
Residue build-up may cause discolouration of the original finish. To avoid such damage, we advise the following:
- Wipe products with a damp cloth, and dry
thoroughly. It is recommended that this
be done regularly and incorporated into
a general cleaning routine;
- Coat most finishes with a non-abrasive car
wax to preserve the colour and protect it
from the elements; and
- Particular care should be taken to avoid
paint smears, thinners, and strong cleaning
agents as they will quickly destroy the
protective coatings and subject the finish
to rapid oxidation and discolouration.
What to remember:
- DO NOT use harsh solvents, abrasive
cleaners, or scourers on any finished
door hardware. This may affect the
thickness of protective coatings, such
as plating, powder coating, and lacquer;
- DO NOT use sanitising products or
methylated spirits on any product with
a brass or antique finish, as it may
strip away any aesthetic or protective
coating.
- Wipe the lock body and touchscreen with warm water using a clean, soft cloth;
- Using a non-abrasive mild household detergent and soft cloth, clean the lock body of all dirt and debris.
A cotton bud can be used to get into any difficult areas;
- Always rinse any application of soap away with warm, clean, potable (drinking) water and a soft cloth; and
- Use a soft cloth to dry and polish the lock body and touchscreen.
- DO NOT use abrasive cleaners, high alkaline cleaners, or alcohol;
- DO NOT use any detergent or cleaner on the touchscreen;
- DO NOT leave cleaners on the lock body for long periods;
- DO NOT apply cleaners in direct sunlight or at elevated temperatures; and
- DO NOT use abrasive scouring pads, scrapers, squeegees, or razors to remove dirt or debris.
Most discolouration can be removed with a mild cleaner (e.g., Ajax, White Lily, Bon Ami) or a specialist stainless steel cleaner (e.g., 3M Stainless Steel Cleaner, Goddard’s Stainless Steel Cleaner, Revere Ware Stainless Steel Cleaner) and a non-scratch cleaning sponge or cloth.
- Apply filtered, clean water with the cleaning sponge and rub gently;
- If the mark does not shift, apply the specialist stainless steel cleaner and rub gently;
An old toothbrush can be used to get into any difficult areas; and
- The surface should then be thoroughly rinsed with filtered, clean water and buffed with a soft cloth.
- Wipe products with a damp cloth, and dry thoroughly. It is recommended that this be done regularly
and incorporated into a general cleaning routine;
- Coat most finishes with a non-abrasive car wax to preserve the colour and protect it from the elements; and
- Particular care should be taken to avoid paint smears, thinners, and strong cleaning agents as they will
quickly destroy the protective coatings and subject the finish to rapid oxidation and discolouration.
- DO NOT use harsh solvents, abrasive cleaners, or scourers on any finished door hardware. This may affect
the thickness of protective coatings, such as plating, powder coating, and lacquer; and
- DO NOT use sanitising products or methylated spirits on any product with a brass or antique finish, as it may
strip away any aesthetic or protective coating.