1. Update your Firmware

For smart locks, as with all technology, updating firmware improves the functionality of the device, often fixing bugs and enhancing security features. In most cases, Schlage smart locks will automatically receive firmware updates if they are connected to your Wi-Fi or smart home hub. There may be some instances, however, where you may need to manually push a firmware update to your smart lock. 

2. Check the Batteries

Schlage smart locks are battery-operated, which is actually a great thing for your home’s security. Your lock will continue to work, even if you lose power. You can lock and unlock the door through the touchscreen, so there’s no worrying about getting locked out or leaving your house open to strangers during a power outage.


To keep your smart lock working properly, make sure to check and replace the batteries regularly. How often you would need to do this depends on the lock and how much you use it, and your network. If you use the Schlage® Home app to manage your Schlage Encode™ Smart Wi-Fi Deadbolt, the Schlage Abode app to manage your Schlage Ease Smart Locks, or the Schlage Breeze app to manage your Schlage Omnia™ Smart Lock, our Schlage apps will show a notification when your lock’s power is running low. Regardless of which lock you have, you’ll also see an indication on the touchscreen, either in the form of a blinking red X or a low battery icon. For more information on the type of batteries you should use in your Schlage smart lock, read our blog on battery care.[AK1] [AK2]


If you find your batteries are failing quicker than you expected, your lock might be too far from your Wi-Fi router. That brings us to point three below.



3. Maintain a strong connection

You’ll find that you get the best experience with your smart lock when it can easily connect to your Wi-Fi or mesh network. When possible, place your Wi-Fi router or smart home hub close to your lock – about 12 metres – assuming there are no metal walls or other obstructions to block the signal. If you can’t move the router or hub, consider a signal extender to improve the connection.


When your lock has a stronger connection to your network, you’ll likely find that your batteries last longer, and you can remotely access your lock more quickly. Both are important in improving the security of your home with smart locks.


4. Clean your lock gently

Keeping high-touch surfaces clean has become an increasing concern in recent times. Clean your door hardware and smart locks regularly to help prevent the spread of germs, but do so gently to avoid damaging the electronics or finish. Lightly wipe the surface of your door hardware with a damp soft cloth. Immediately dry all surfaces with a clean towel. Do not spray or immerse the hardware in liquid at any time.


Learn how to clean and disinfect all your door hardware with this guide.


5. Inspect your door seasonally

Sometimes keeping your lock working properly has more to do with the door than the deadbolt. As the weather changes – temperatures fluctuate, humidity increases – you might find that your door starts to stick or that you need to tug the door closed when you lock it. Check your door periodically. Repair any cracks or warped surfaces and make the necessary adjustments if the deadbolt is starting to rub.


Maintaining a strong door is just one way to help keep your smart lock safe and secure. 



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